Find a Lower Price and We'll Match It
If you find a lower price on a qualifying product at designated major online retailer, we will match the price. At the time of purchase, we will match the current pre-tax price for new, identical, immediately available products from these designated major online retailers: Bhphotovideo.com, Buy.com, Crutchfield.com, Dell.com, Frys.com, hhgregg.com, HP.com, HomeDepot.com, Lowes.com, Newegg.com, OfficeDepot.com, OfficeMax.com, Sears.com, Staples.com, Target.com, TigerDirect.com and Walmart.com. We will also match prices post purchase if we lower our price within 15 days of your purchase.
The Guarantee is limited to one price match per identical item, per guest and does not apply to: Contract mobile phone devices and plans, the online prices of retailers not listed, the online prices of third party vendors (Marketplace vendors) on designated major online retailers websites, post purchase price match requests to competitor's prices, offers that include financing, gift card offers, bundling of items, free items, pricing errors, mail-in offers, coupon offers, competitors' service prices, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items, our and our competitor's Deal of the Day, daily deals, special hour sale event items and credit card offers, MyTrendyPhone Clearance & More and Marketplace items, and items for sale Thanksgiving Day through the Monday after Thanksgiving.
How do I request a price match from MyTrendyPhone.com?
When making a purchase, or during the return and exchange period after your purchase from MyTrendyPhone.com, price match requests from MyTrendyPhone.com are handled via phone. Please call MyTrendyPhone.com price match request. Please tell us about the lower price that is still in effect that you want MyTrendyPhone to price match. MyTrendyPhone will then review and verify the price match request.
MyTrendyPhone.com price match requests cannot be completed via e-mail. Shipping/delivery charges will not be included in the price comparison. A price match request after a purchase from MyTrendyPhone.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.
How do I show "proof" of price?
The best way to show proof of price is to bring in the competitor's current ad or notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer to verify the lower price and availability of the item.
Does MyTrendyPhone match the prices of a Warehouse club?
Yes, but only online prices.
Does MyTrendyPhone match the price if it results in a price being below MyTrendyPhone's cost on a product?
Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met.
Links to Third-Party Web Sites
The MyTrendyPhone Web site contains links to other sites operated by third-parties, including but not limited to third-party sites that display the MyTrendyPhone trademarks ("Third-Party Site(s)"). These links are available for your convenience and are intended only to enable access to these Third-Party Sites and for no other purpose.
MyTrendyPhone does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third-Party Site or its content. A link to a Third-Party Site on the MyTrendyPhone Web site does not constitute sponsorship, endorsement, approval or responsibility for any Third-Party Site. MyTrendyPhone makes no representation or warranty as to any products or services offered on any Third-Party Site.
How does your price match policy apply to pre-orders and backorders?
If the price of an item drops at the time of shipment, you will automatically pay the lower price. Your credit card is not charged until the time of the product's shipment.
How does your price match policy cover an item scheduled for delivery from MyTrendyPhone.com?
If the price of an item drops at MyTrendyPhone at any time before its scheduled delivery date, we will refund 100% of the difference, including tax. To receive the lower price, you must call MyTrendyPhone. Price matching cannot be processed in our stores or via e-mail. If you see a lower price at MyTrendyPhone.com, all conditions apply from our standard Low Price Guarantee.
What if the competitor does not have the item in stock or has limited quantities of the product?
Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if MyTrendyPhone Buy has a product that is advertised as being limited in quantity it will not be eligible for price matching.
Does MyTrendyPhone price match "free gift with purchase" offers?
No. MyTrendyPhone does not price match "free gift with purchase" orders. This includes free gift card with purchase offers.
Does MyTrendyPhone price match offers with financing?
No. MyTrendyPhone does not price match offers with financing.
Does MyTrendyPhone match competitors' trade-in value and offers on trade-in products?
Yes. MyTrendyPhone reserves the right to run promotions and/or tests of new or different versions of existing policies either nationally or in specific geographic locations and/or for limited periods of time.
Is MyTrendyPhone currently running any tests or promotions under the Low Price Guarantee?
Yes. At the time of purchase, MyTrendyPhone Mobile Stores will match the new, identical, immediately available current pre-tax price of contract mobile phone devices from local retail competitors, including mall kiosks. Valid for purchases made between May 23, 2013 - November 2, 2013. Contract mobile phone plans and the online pricing for contract mobile phones are excluded. All other terms and conditions of the MyTrendyPhone Low Price Guarantee apply.
MyTrendyPhone may amend these terms at any time.
Effective Date: July 18th, 2013.